Achieving our potential
Our people are our most valuable asset and we want them to enjoy working at AXA Assistance. We do everything we can to help individuals identify and fulfill their career aspirations, and we encourage their personal development within the company.
In AXA Assistance, team spirit is at the heart of our strategy for learning and development. We understand that the opportunity for career development at every level is central to our business success allowing our people and our business to grow.
Learning and development at AXA Assistance is:
- fair and accessible: all employees have access against clear and transparent criteria regardless of status
- available: information about learning and development opportunities are readily available
- performance focused: performance management plays the central role in identifying learning and development needs
- business focused: all learning and development supports AXA Assistance business objectives
- inclusive: our learning and development strategy encourages a culture of self motivated organisational learning
- cost effective: all learning and development is evaluated to ensure that it meets agreed learning needs and has demonstrable benefits.
Learning and development in practice
Learning and development is at the heart of what we do. We understand that the opportunity for career and personal development at every level is central to our business success, allowing our people and our business to grow together.
The work of our Learning and Development Team plays a key role in identifying individual needs and developing programmes that help them fulfill their potential.
We recognise that as well as immediate goals, our employees have longer-term aspirations. Our Learning and Development Team ensures that individuals are given opportunities for longer-term business and organisational development. We particularly encourage employees to obtain relevant professional qualifications.
Performance management reviews
After induction, each individual's progress, and development needs are monitored at regular performance management reviews.
These reviews enable individuals and their managers to discuss individual performance against business objectives and AXA Assistance corporate values; to identify learning and development needs; to update training and development plans and to discuss longer- term strategies including professional career development.
Career
AXA Assistance encourages its employees to learn new skills and develop existing ones throughout their time with us.
We genuinely support the concept of lifelong learning. Our Learning and Development Team supports and encourages all our employees to develop their career within the company, or, if appropriate, within the global AXA Group.
All of our staff have regular informal meetings with their line managers where they can express their career aspirations and discuss how AXA Assistance can work with them to achieve their goals.
