Your global partner for assistance services

AXA Assistance is part of the AXA Assistance Group, which in turn is part of AXA, a multi-national business operating in 48 countries and employing over 200,000 people. AXA has an annual turnover in excess of €91 billion and a Standard & Poor rating of AA-.

The AXA Assistance Group is a world leader in assistance service, operating in more than 30 countries across five continents. With over 6,000 employees and a turnover of €870 million in 2008, our group's global reach and worldwide experience gives us and our clients access to a vast pool of knowledge and expertise.

AXA Assistance focuses on providing personalised and tailored solutions for every one of our clients in every country we operate in. Our main areas of activity include:


AXA Assistance is an established provider of tailor-made, value-added solutions, branded and administered on behalf of our clients. When you outsource assistance services to AXA Assistance you have the assurance that dealing with an established global business brings. In turn your customers have the assurance of knowing they have access to world-class assistance services 24/7.

We act as a brand and loyalty building partner for our clients' businesses and have an impressive track record of successful, long-term relationships with clients who include: insurance companies and insurance brokers, banks and building societies, credit card companies, motor manufacturers, pharmaceutical companies, public sector bodies, travel organisations, and utility suppliers.

Our UK and Irish contact centres are operational 24 hours a day, 365 days a year with multi-lingual and multi-skilled AXA Assistance trained staff.

In addition to assistance services, we offer cost efficient underwriting and, if required, white labelling of our products through our own Inter Partner Assistance brand, a DTI and FSA regulated insurer, and member of the ABI (Association of British Insurers)....